Jackpot City is a regulated online casino operating in Ontario, Canada. Established in 1998 with a Vegas-style aesthetic and strong focus on progressive jackpots, Jackpot City features 1,000+ games including multi-million-dollar jackpot slots and extensive table games. Operating under Cadtree Limited, the casino is registered with iGaming Ontario (iGO) and regulated by the Alcohol and Gaming Commission of Ontario (AGCO).
| Platform Type | Online Casino |
| Primary Provider | Games Global, Pragmatic Play, OnAir Entertainment |
| Regulator | AGCO / iGaming Ontario |
| Established | 1998 (International) / 2022 (Ontario) |
| Minimum Age | 19 years |
| Currency | CAD |
| Theme | Progressive Jackpots / Vegas-Style |
| Mobile Platforms | iOS, Android (apps + browser-based) |
| Payment Methods | Includes: Visa, Mastercard, Interac, MuchBetter, Apple Pay |
Registered with iGaming Ontario. Players must be 19+. Play responsibly.
Visit official site →Jackpot City launched internationally in 1998. With a distinctive Vegas-style aesthetic and a reputation built around progressive jackpots, Jackpot City has established itself as a destination for players seeking multi-million-dollar prize pools and classic casino entertainment.
The casino entered the regulated Ontario market in 2022 following the province's establishment of the legal online gaming framework under iGaming Ontario. As an Ontario-registered operator, Jackpot City maintains separate player accounts and game libraries specifically for Ontario residents, ensuring full compliance with AGCO regulations.
✓ Jackpot City is fully legal and regulated in Ontario
Registered gaming operator with iGaming Ontario (iGO) and regulated by the Alcohol and Gaming Commission of Ontario (AGCO).
Jackpot City is legal and fully compliant in Ontario. The casino is operated by Cadtree Limited under license number OPIG1236392, issued on June 23, 2022. As a registered gaming operator with iGaming Ontario (iGO) and regulated by the Alcohol and Gaming Commission of Ontario (AGCO), Jackpot City meets all provincial standards for legal online gambling in Ontario.
Provincial Regulator: AGCO (Alcohol and Gaming Commission of Ontario)
Market Conductor: iGaming Ontario (iGO) – subsidiary of AGCO
Casino Operator: Cadtree Limited
License Number: OPIG1236392
License Issued: June 23, 2022
Market Entry: April 2022
Online gambling became legal and regulated in Ontario on April 4, 2022, when the province launched its competitive licensed market operated by iGaming Ontario (a subsidiary of the Alcohol and Gaming Commission of Ontario). All legal online casinos in Ontario must register with iGO and comply with AGCO standards.
The Alcohol and Gaming Commission of Ontario is the Crown agency responsible for regulating all gaming activities in the province. AGCO sets regulatory standards, enforces compliance, and has the authority to issue, suspend, or revoke licenses. All online gambling operators in Ontario must comply with AGCO's standards for game integrity, responsible gambling, advertising restrictions, and player protection.
iGaming Ontario is a subsidiary of AGCO that conducts and manages Ontario's regulated online gambling market. iGO is responsible for registering gaming operators, entering into operating agreements with licensed companies, and overseeing day-to-day market operations. iGO does not regulate operators—that role belongs to AGCO—but ensures that only properly licensed operators participate in Ontario's legal market.
Private companies like Cadtree Limited operate online casinos in Ontario. To legally offer gambling services, operators must hold a valid AGCO license, register with iGO, maintain compliance with all provincial standards, and submit to regular audits. Jackpot City is the brand operated by Cadtree Limited specifically for the Ontario market under license OPIG1236392.
As a registered operator, Jackpot City must maintain:
Verification: You can confirm Jackpot City's Ontario registration status by visiting the official iGaming Ontario operator registry at igamingontario.ca.
Trust in an online casino comes from regulatory oversight, operational transparency, fair gaming practices, and secure handling of player funds and personal information. Jackpot City operates under AGCO/iGO oversight with established security protocols.
Licensed and supervised by Ontario gaming authority
SSL encryption protects all data transmission
RNG certification ensures fair outcomes
Before processing any withdrawal, Jackpot City requires identity verification to comply with Ontario regulations and anti-money laundering requirements. Players must submit government-issued photo ID, proof of address, and confirm their date of birth. Verification typically takes 6-48 hours.
Jackpot City supports a wide range of payment methods for Ontario players. All transactions are processed in Canadian dollars (CAD). Payment processing times and available methods may vary based on regulatory requirements and banking relationships.
Also: eCheck, Flexepin, iDebit, InstaDebit, Instant Payments by Citadel, MuchBetter, Paysafecard
Also: eCheck, InstaDebit
Minimum deposit: $10 | Minimum withdrawal: $50
Processing: Withdrawal requests are processed immediately once submitted. After approval, funds typically arrive within 24-72 hours depending on your payment method and banking provider.
Verification: Know Your Customer (KYC) verification is required before your first withdrawal. Submit government-issued ID and proof of address.
Jackpot City offers 1,000+ games including video slots, progressive jackpots, table games, video poker, and live dealer games. The Ontario platform features games from multiple premium providers including Games Global, Pragmatic Play, and OnAir Entertainment.
Over 800 slot titles ranging from classic slots to modern video slots with special features and bonus rounds. Popular titles include:
140+ table game titles including blackjack, roulette, baccarat, and video poker variants. Popular table games include:
70+ live dealer variations powered by OnAir Entertainment, featuring real dealers in real-time. Popular live games include:
Jackpot City features multi-million-dollar progressive jackpot slots including Mega Moolah (minimum $1M jackpot) and WowPot (minimum $2M jackpot). Progressive jackpots pool prize money across multiple casinos, creating substantial prize pools.
Availability of specific progressive jackpot games in Ontario depends on AGCO licensing and Ontario-specific game approvals.
Games available on the Ontario platform are supplied by multiple software providers, including Games Global, Pragmatic Play, and OnAir Entertainment, among others. All game providers must be approved by AGCO and maintain certifications for fairness and integrity.
All games offered in Ontario are tested and approved under the AGCO regulatory framework.
All casino games use Random Number Generators (RNG) that are tested and certified by independent testing laboratories. Game providers including Games Global, Pragmatic Play, and OnAir Entertainment maintain certifications from recognized testing agencies. AGCO regulations require regular testing to ensure ongoing fairness and compliance.
Jackpot City offers mobile access through both browser-based (HTML5) gaming and dedicated mobile apps for iOS and Android. Players can access the casino directly through mobile browsers (Safari, Chrome, Firefox, etc.) without downloading an app, or download the official Jackpot City app from the App Store (iOS) or Google Play (Android) for a native app experience.
Access Jackpot City directly through your mobile browser (Safari, Chrome, Firefox, etc.). No app download required. Simply visit the official site and log in.
The mobile platform features 1,000+ HTML5 games optimized for mobile play, including popular slots, table games, live dealer games, and progressive jackpots. Modern games from Games Global, Pragmatic Play, and OnAir Entertainment are built with HTML5 technology, making them compatible with mobile browsers and apps. The mobile game library includes the full range of titles available on desktop.
Mobile performance depends on device capability and internet connection. Modern smartphones and tablets should handle the platform smoothly. For best results, use a stable WiFi connection when playing slots or live games, though cellular data (4G/5G) is generally sufficient for most games.
Tip: Add the casino website to your mobile home screen for quick access. In Safari (iOS) or Chrome (Android), use the "Add to Home Screen" option to create an app-like shortcut.
Jackpot City provides customer support through multiple channels. Support availability and response times vary by contact method. AGCO regulations require Ontario operators to maintain adequate customer support for Ontario players.
Real-time assistance through the website chat interface. Fastest response option.
Check site for availability hours
Send detailed questions or issues via email. Response within 24-48 hours typically.
Check site for email address
Self-service help resources covering common questions and account issues.
Available 24/7 on website
Customer support can assist with:
Ontario players should use support channels specific to the Ontario platform when possible. Ensure you're contacting Ontario support rather than international support for fastest resolution of Ontario-specific questions.
⚠️ Gambling Should Be Entertainment, Not a Source of Income
Online gambling involves risk. Only gamble with money you can afford to lose. If gambling is causing problems, help is available.
AGCO regulations require all Ontario operators to provide responsible gambling tools and resources. Jackpot City must comply with these requirements to maintain its Ontario license.
Set daily, weekly, or monthly limits on how much you can deposit. AGCO requires operators to allow players to set their own limits and to apply decreased limits immediately.
Set time limits for gaming sessions and receive alerts about how long you've been playing. Helps maintain awareness of time spent gambling.
Temporarily or permanently exclude yourself from the casino. Ontario also offers province-wide self-exclusion through the AGCO's self-exclusion program.
Set maximum loss limits per session, day, week, or month. The system prevents further play once the limit is reached.
Take a short break from gambling (e.g., 24 hours, 7 days). Your account is temporarily suspended during the cool-off period.
Receive periodic notifications showing time played and money spent, helping maintain awareness of gambling activity.
This is not a recommendation to gamble. All gambling carries risk.
Yes. Jackpot City is legal for players in Ontario. The casino is operated by Cadtree Limited, a licensed operator registered with iGaming Ontario (iGO) and regulated by the Alcohol and Gaming Commission of Ontario (AGCO). AGCO sets and enforces regulatory standards for game integrity, advertising, responsible gambling, and player protection in Ontario's legal online gambling market.
Yes. Jackpot City processes withdrawals to Ontario players via multiple payment methods including Interac, Visa, MuchBetter, and eCheck. As a licensed operator, payout obligations are enforced by iGaming Ontario.
Withdrawals are processed without a standard pending period. After approval, funds typically arrive within 24-72 hours depending on the payment method and banking provider. Identity verification must be completed before first withdrawal.
Jackpot City offers 1,000+ games including video slots, progressive jackpots, table games (blackjack, roulette, baccarat), video poker, and live dealer games. Popular titles include Immortal Romance, Thunderstruck, and Blazing Bison Gold Blitz.
Yes. Jackpot City offers dedicated apps for iOS (App Store) and Android (Google Play). The app provides access to the full game library, payments, and account management features.
Identity verification (Know Your Customer/KYC) is required before withdrawals. You'll need to submit government-issued photo ID, proof of address, and confirm your date of birth. Verification typically takes 6-48 hours.
Registered with iGaming Ontario. Players must be 19+. Play responsibly.
Visit official site →Disclaimer: This profile is for informational purposes only. CasinoGPT is not affiliated with Jackpot City. All information is believed accurate as of the publication date but may change. Players should verify details directly with the casino and read all terms and conditions before playing. Gambling involves risk. Only gamble with money you can afford to lose. Players must be 19+ to gamble in Ontario.