New Player Guide

Everything you need to know to get started at Ontario online casinos

This guide walks you through choosing a legal Ontario casino, creating your account, making your first deposit, understanding games, and gambling responsibly. Perfect for first-time players.

Step 1: Understand the Requirements

Before You Start

  • ✓Age: You must be 19 years or older
  • ✓Location: You must be physically located in Ontario while playing
  • ✓Legal casinos only: Only use casinos registered with iGaming Ontario
  • ✓Budget: Only gamble with money you can afford to lose

Step 2: Choose a Legal Casino

All legal Ontario casinos must be registered with iGaming Ontario (iGO) and regulated by the AGCO. See our homepage for all 21 licensed operators.

What to Consider

  • •Payment methods: Does the casino accept your preferred method? (Interac is most common)
  • •Game selection: Interested in slots, table games, live dealer, sports betting?
  • •Withdrawal speed: Check typical processing times (1-3 days for Interac typical)
  • •Customer support: 24/7 live chat preferred for quick help
  • •Mobile access: Need app or browser-based mobile play?

Good Starting Options for New Players:

  • Jackpot City - Established brand (1998), 1,000+ games, excellent for progressive jackpot fans
  • Play OJO - Fair-play positioning, user-friendly interface, modern platform
  • Betway - Major brand recognition, sports + casino, bilingual support

Verify licensing: Check the official iGaming Ontario registry to confirm any casino is legally licensed before creating an account.

Step 3: Create Your Account

Account creation is straightforward but requires accurate personal information for age verification and regulatory compliance.

Registration Process

  1. 1.Visit casino website and click "Sign Up" or "Register"
  2. 2.Provide personal information: Full name, date of birth, address, email, phone number
  3. 3.Create username and strong password
  4. 4.Accept terms and conditions (read responsible gambling policies)
  5. 5.Verify email address (click confirmation link sent to your email)
  6. 6.Complete age verification (automated check or document submission)

⚠️ Important: Use Accurate Information

Provide truthful, accurate information. Casinos will verify your identity before allowing withdrawals (KYC verification). Mismatched information causes withdrawal delays or account closure. Use your legal name and current address exactly as they appear on your ID.

Step 4: Set Responsible Gambling Limits

Do this BEFORE making your first deposit. Setting limits while you're rational (not emotional) is crucial.

Recommended Limits to Set

  • •Deposit limit: Daily, weekly, or monthly maximum (e.g., $100/week)
  • •Loss limit: Maximum you can lose per session or period
  • •Time limit: Session duration alerts (e.g., 1-hour reminder)

Find these under "Responsible Gambling" or "My Account" settings. Decreases take effect immediately; increases have 24-72 hour cooling-off periods.

Step 5: Make Your First Deposit

Most Ontario casinos accept Interac, credit/debit cards, e-wallets, and bank transfers. Interac is the most popular method.

Deposit Steps

  1. 1.Log into your casino account
  2. 2.Navigate to "Cashier" or "Deposit"
  3. 3.Select payment method (Interac recommended)
  4. 4.Enter deposit amount (within your limits)
  5. 5.Complete payment via your bank/provider
  6. 6.Funds appear in account (usually instant)

See our Payment Methods Guide for detailed information about all payment options.

Step 6: Understand the Games

🎰 Slots

Spin reels, match symbols, trigger bonuses. Easiest games to learn. Try free-play mode first to understand how they work.

Tip: Check RTP (Return to Player) — higher is better. 96%+ is good.

🃏 Table Games

Blackjack, roulette, baccarat, poker. Strategy matters. Learn basic rules before playing for real money.

Tip: Use strategy guides (e.g., blackjack basic strategy) to improve odds.

🎥 Live Dealer

Real dealers via video stream. Immersive experience. Higher minimum bets than RNG games typically.

Tip: Stable internet connection required. Great for social atmosphere.

🏆 Progressive Jackpots

Jackpots grow with each bet until someone wins. Big-prize potential (e.g., Mega Moolah multi-million).

Tip: Low probability of winning. Treat as entertainment, not income strategy.

Try free play first: Most casinos offer free-play or demo modes. Practice without risking money until you understand how games work.

Step 7: Understanding Withdrawals

Before your first withdrawal, you'll need to complete KYC (Know Your Customer) verification.

KYC Verification (First Withdrawal Only)

Ontario regulations require identity verification before withdrawals. Submit:

  • • Photo ID: Driver's license, passport, or Ontario Photo Card
  • • Proof of address: Utility bill, bank statement (within 3 months)
  • • Payment verification: Photo of credit card (if used) or bank statement

Timeline: Verification takes 24-48 hours. Submit documents early to avoid withdrawal delays.

After verification is complete, withdrawals typically process in 1-3 business days (Interac) or 3-5 days (bank transfer).

Important Tips for New Players

✅ Start Small

Make small deposits initially. Learn how the casino works before committing larger amounts.

✅ Read Game Rules

Every game has a "Help" or "i" button explaining rules, payouts, and features. Read before playing.

✅ Use Free Play

Practice in demo mode until comfortable. No risk, no pressure.

✅ Take Breaks

Step away regularly. Use reality check reminders. Gambling should not be marathon sessions.

✅ Never Chase Losses

Accept losses and walk away. Chasing losses leads to bigger losses. It's the #1 trap for new players.

Responsible Gambling

Gambling should be entertainment, not income. Most players lose money over time. Only gamble with money you can afford to lose.

If gambling stops being fun or you cannot control it, get help immediately:

ConnexOntario: 1-866-531-2600

Free, confidential help available 24/7. See our Responsible Gambling page for comprehensive resources, warning signs, and Ontario support services.

Next Steps

Important Information

19+ Only: You must be 19 years of age or older to gamble in Ontario. All operators require age verification before account creation.

Informational Resource: This website provides information about Ontario's regulated online casino market. Content is educational and does not constitute gambling advice or recommendations. All gambling involves risk.

Not Affiliated: CasinoGPT is not affiliated with, sponsored by, or endorsed by any casino operator, iGaming Ontario (iGO), or the Alcohol and Gaming Commission of Ontario (AGCO).

Verify Information: While we maintain accuracy, operational details may change. Players should verify all information directly with casino operators before playing.

Responsible Gambling: If you or someone you know has a gambling problem, help is available. ConnexOntario provides free, confidential support 24/7 at 1-866-531-2600.

Last updated: February 2026 | All casinos verified as iGaming Ontario registered operators