Hollywood Casino (2026)

Hollywood Casino is the online casino brand of PENN Entertainment (NASDAQ: PENN), a publicly traded US gaming and entertainment company that operates a large portfolio of land-based casinos and digital gaming brands across North America. The Hollywood Casino name has long been used on PENN's physical casino properties and now extends to the company's regulated online casino product.

In Ontario, Hollywood Casino is registered with iGaming Ontario and operates under AGCO oversight, with Canadian-dollar transactions and the standard set of Ontario-permitted payment methods. It is built on PENN's proprietary iCasino platform — the same technology stack that powers theScore Casino, PENN's standalone Ontario casino app, and the US online Hollywood Casino.

Hollywood Casino operates under the iGaming Ontario framework that took effect in April 2022, which requires every registered operator to maintain Ontario-specific player accounts, comply with AGCO's Registrar's Standards for Internet Gaming, and submit to ongoing regulatory oversight. Player funds must be held separately from operating funds and audited.

The Alcohol and Gaming Commission of Ontario regulates the conduct of all registered iGaming operators in the province. Players who wish to verify Hollywood Casino's current registration status can consult the iGO operator list directly at igamingontario.ca.

Hollywood Casino operates under a publicly traded parent (PENN Entertainment, NASDAQ: PENN), which means the operator is subject to ongoing financial disclosure and corporate-governance scrutiny in addition to AGCO oversight. PENN is one of the larger regulated gaming operators in North America, and its iCasino platform serves multiple regulated jurisdictions.

All Ontario-licensed operators must use independently certified random number generators for casino games and submit transaction data to AGCO. Like every iGO-registered operator, Hollywood Casino is required to publish house edge and return-to-player figures for its casino games on request, and to maintain documented procedures for handling player disputes that route to iGO if not resolved at the operator level.

Hollywood Casino supports the standard Canadian payment methods permitted under iGO rules. Deposits and withdrawals are processed in Canadian dollars (CAD); cross-border or cryptocurrency transactions are not permitted on Ontario-regulated platforms.

Available methods typically include Interac (Online and e-Transfer), Visa, and Mastercard, with withdrawal times generally in the 1–3 business day range depending on method. AGCO requires operators to process verified withdrawals without unnecessary delay and to surface any fees clearly before the player commits.

Hollywood Casino's Ontario library is delivered through PENN's proprietary iCasino platform and covers slots, table games (blackjack, roulette, baccarat), and live dealer rooms. A distinguishing feature is the in-house content from PENN Game Studios, the company's own game-development studio, alongside titles from established third-party studios used across Ontario operators.

The same platform powers theScore Casino, which launched in Ontario carrying more than 1,200 games at release, including bespoke live dealer tables. All games are subject to Ontario's regulatory testing requirements; outcomes are determined by independently certified random number generators.

Hollywood Casino is accessible through mobile browsers on iOS and Android, with the full Ontario product available online. PENN distributes its Ontario casino apps through the Apple App Store and Google Play subject to each store's gambling-app policies; PENN's platform is also known for letting players share a single login across its casino and theScore Bet sportsbook products where applicable.

All AGCO-regulated operators must provide responsible gambling tools and account controls within both the desktop and mobile experiences, including the ability to set deposit, loss, and session-time limits before any wager is placed.

Hollywood Casino provides customer support through the channels required of all AGCO-registered operators, typically including email and live chat. Ontario regulations require operators to maintain adequate customer support for player issues including account verification, payment queries, and responsible gambling requests, and to escalate unresolved disputes to iGO.

AGCO regulations require all Ontario-licensed casinos to provide a comprehensive set of responsible gambling tools. Hollywood Casino must offer deposit limits, loss limits, session-time limits, time-out periods, and self-exclusion functionality within the account-management area, with no upsell or override paths.

Ontario players who need additional support can contact ConnexOntario at 1-866-531-2600 or use the province-wide GameSense and PlaySmart resources, which are linked from every iGO-regulated operator's site.

Hollywood Casino is best suited for Ontario players who want a casino-only product from a major publicly traded operator, built on the same platform as PENN's top-ranked US online casino. Players already using theScore Bet may find the shared PENN technology and in-house PENN Game Studios content familiar.

Players whose primary need is sports betting may prefer PENN's dedicated theScore Bet sportsbook, while those seeking a particular third-party studio's library should confirm its presence on the platform before signing up.

The information on this page is sourced from PENN Entertainment public filings and news releases (NASDAQ: PENN), the iGaming Ontario regulated-operator registry, and AGCO's Registrar's Standards for Internet Gaming. Platform and game-count details reference PENN's public statements about its proprietary iCasino platform and theScore Casino launch. Ontario-specific licensing status is verified against the iGO public registry and updated on each review cycle.